Return Policy

We encourage you to inspect the product upon delivery and reject receiving it in the unlikely event of finding any damage or discrepancy.
You can return a product if it is found to be faulty within 14 days from the delivery date if it is in the original receiving condition.

In case of a mind-change you can return the product within 14 days from the delivery date only if the product accessories are complete, secured in the original packaging, and in the product is in the original condition.


How to make a return request?

Choose between one of the following options:
– E-mail us at [email protected]
– Contact us on Beitzone Instagram page / Facebook Page
– Send a message on Whatsapp 01030000012


Our team will assess your complaint and contact you within 2 days. If your request is approved, you can choose between one of the following options:

– Return and get a full refund.
– Order you a replacement We will send a courier to pick the item(s) and we will place a new order for you.